Allstate releases the data it collected from its Galaxy S21 series drop tests
Last December Allstate wanted to rid smartphone owners of the fake news they have been used to. So the Insurance company released some interesting and truthful facts. For example, 140 million Americans have damaged a smartphone at some point in their life. At 45%, damaged screens were the most common form of smartphone damage with battery failure second (19%) and damaged corners and sides third (at 13%).
64% said that they would rather buy a new handset than have the damaged model repaired. Most feel that walking around with a phone sporting a cracked screen is unprofessional (49%) and embarrassing (47%). And continuing to use a damaged phone can leave you seriously injured. 30% of those responding to Allstate’s survey cut their fingers on a broken display.
Interestingly, 80% of smartphone users have their device inside a case. Despite the protection that some cases offer, 21% have dropped and damaged their handset even with it placed inside a case. And only 12% of Americans sell their old phones. That is how you wind up with data showing that 68% of Americans have at least one old phone in their house.
“Our survey found that many Americans underestimate the frequency of smartphone damage and the cost of repairs. Many opt to use damaged devices rather than seek repairs, suffering through embarrassment and even bodily harm to their fingers,” said Jason Siciliano vice president and global creative director at Allstate Protection Plans. “We recommend that consumers invest in cases and screen protectors, and consider protection plans to help with repair costs. Considering how much we use our phones every day, it’s worth it.”