Last year, Zoom was hit by a class-action lawsuit for lying about offering complete end-to-end encryption for Zoom calls. Ever since at least 2016, the conference platform has been promising users that their online communications are protected by 256-bit end-to-end encryption which ensures maximal privacy and security from cyberattacks.
Zoom could soon owe you $15 or $25
A screenshot from the settlement proposal
Any and all Americans who have used Zoom since the beginning will receive the $15 compensation, while those who used any of the paid Zoom account versions will receive either a 15% refund or $25—whichever ends up being greater. Because the lawsuit took place in the United States, though, only US citizens will receive compensation.
The proposed settlement includes security fixes, future honesty
Along with the offered compensation, Zoom promises to “improve meeting security, bolster privacy disclosures, and safeguard consumer data.” This includes taking care of past security vulnerabilities which were allowing “Zoombombings” to happen occasionally, when a conference call would get penetrated and disrupted by internet trolls who had illegally gained access to the meeting.
If the settlement is accepted and approved by the court, this would put an end to the lengthy court proceedings, and hopefully spell the beginning of better transparency and improved security from the conference platform, which much of the world has grown accustomed to using ever since the pandemic confined us to working and studying from our homes for a long time.
Zoom has been so successful—largely due to the pandemic—that only from Q1 (February-April) of this year, it reported a revenue of 956.2 million. The net income of that was $227.5 million, so the $85 million will definitely sting a little, hopefully just enough to avoid further such blunders from the company.